March 24, 2006

Verizon Wireless: how not to change your address

I called Verizon Wireless today to try to understand why they were still sending mail to our California address, even after I had changed the address through their web site weeks ago.

"Oh, when you want to change your address, you need to call us. The online thing is completely separate, and all you're changing there when you enter your address is the address the online department might use to mail you things."

Of course, it's online, so the whole point is to not mail me things, so ... uh ...

Yeah.

Posted by Mike at March 24, 2006 09:28 PM